I ordered a top and a pair of shoes for my mums birthday from this website.
Not only is their customer service appalling, they just do not answer emails.
They sent me the wrong size shoe and have not replied so my order is useless and I refuse to pay shipping to get the right size due to THEIR mistake.
I have had no reply or contact from this matter.
AVOID THIS COMPANY LIKE THE PLAUGE!
Dear customer,
We found that you already have reviews on site jabber and we are deeply sorry for the inconvenience
We do love to help you, but could you please provide us your
Order number? And the problem with your order to review@berrylook.com so that we can confirm with relevant department and can check your order to answer your questions immediately and correctly.
Thank you and Have a nice day!