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talene p.

Contributor Level

Total Points
162

2 Reviews by talene

  • Zolucky

12/24/20
Verified site experience

THe search needs to be improved. I searched black jeans and got everything black. Took too long to find what I was looking for,

  • TaxACT

4/10/19

I have been using Taxact for quite some time. This is the worst experience I have had with them. Previous returns can no longer be imported unless you pay $14.95. I kept getting kicked when I hit the BluPrint screen which is another service they want you to pay for. I selected no and that is when I got kicked out. When I tried to go back in, my login/password came up as invalid. I called customer service only to be disconnected when they could not handle any more calls. When I finally spoke with someone, they me to call back and press 3. I spoke with another person who told me come back and press 5. Then I spoke with another person who told me send an email. I have not heard anything. I had to keep calling back because they are unable to transfer calls to other deparments. I WILL NEVER USE TAX ACT AGAIN!

talene Has Earned 2 Votes

Talene P.'s review of TaxACT earned 2 Very Helpful votes

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Similar Reviewers on Sitejabber

Thumbnail of user jeremyr662
3/28/24

I also wanted another denim dress it said that there were 3 left but you wouldn't sell it to me!?

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Harry I. reviewed Zolucky
3/28/24

My payment didn't show up at first and I was on chat for about 10 min. Before,I was told to...