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They really sucks.
I bought a lamp, but there was not any notice after the day I supposed have it.
No reply for mail or voice message, after a week I finally got them on the phone then they says "oh sorry we didn't know we got mails from you."
Well I reached them and they say they will let me know, I thought it is finally coming. But it was NOT.
I got a mail that they canceled my order and will refund my money.
I have already saw somebody wrote the EXACT SAME thing happened to them.
They are not getting any better, what the waste of my time.
I'm definitely never coming back to shop with them, don't wanna even see.
Worst experience of my entire shopping.
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Empty.
Hi there Takushi, we're extremely sorry for any difficulty you've experienced in ordering with us. We hope that you have received your refund and if there is ever anything we can do to help you, please let us know by emailing service@dotandbo.com or by calling 1-800-693-9937. Thank you!