Takkiyah B.

I purchased two tickets to see girls trip and on my way to the movies i received a call that my son what in a very bad accident. I was unable to attend the movies and Fandango refuse to give me a refund or even an exchange for tickets i never used. I spent $38 which included a $3.00 service fee charge. I am very disappointed with Fandango because this information is not posted on the website for you to see. When i received a called about my sons accident the first thing on my mind was the quickest way to get to the hospital, no call and cancel movie tickets. This is very sad that they think this is ok to do to people. PLEASE DO NOT USE FANDANGO YOU WILL REGRET IT AS I DID!