We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Taiyler C.

  • 1 Review
  • 8 Helpful Votes
  • 0 Thank Yous

Experience: Health, Clothing & Fashion

Member since May 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    32

Review Distribution

1 Review by Taiyler

5/17/20
I would highly recommend you NOT waste your money on this terrible site! I've been waiting for my glasses for over a month now.

First there were problems with my prescription. I sent it in three time before being accepted.

Then there were several « delays in the production » of actually making the glasses. Every time I spoke to a representative it was the same email over and over and no one provided any sort of help, just « keep checking our website for updates ».
rayas5
Raya S. – GlassesUSA Rep
Dear Valued Customer,

We are sorry to hear that you have experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We know that you are disappointed, and for that, we do apologize.

Meanwhile, your glasses have been shipped and are in-transit to you. Once the order has left our facilities, we rely on the courier service for all additional details on the status of your shipment. However, if any delay, error, or incident occurs, we will do everything we can to resolve it and get your order to you as soon as possible. As soon as the tracking number is activated, you will be able to track your order by clicking on the following link: https://www.glassesusa.com/tracking/search/

If you require any assistance, please contact our service representatives 24/7 at 1 844 244-1186 or by live chat on our site.

Thank you for your patience and enjoy your new glasses.

Yours truly,
GlassesUSA

Taiyler Has Earned 8 Votes

Taiyler C.'s review of GlassesUSA earned 8 Very Helpful votes

Taiyler hasn’t received any thanks yous.

Taiyler doesn’t have any fans yet.

Taiyler isn’t following anybody yet.

Similar Reviewers on Sitejabber

samb659
8/12/20

On their website they specifically show an item called "Gaming blue light blocking glasses" and...

genevievet12
8/12/20

I ordered a pair of glasses for myself on July 28th. I am a student and this website offered...