Taira L.

Terrible experience. I placed an order HOURS in advance for food delivery for my mother-in-law across the country as my father-in-law passed yesterday. Literally ONE MINUTE before the scheduled delivery, they contacted me to say they could not deliver it. At that point my family was counting on a meal after a very difficult day. I will never be using this experience again and would not recommend anyone else use it. Following this, I contacted a restaurant directly, the old fashioned way, and someone offered to go out of their delivery zone to accommodate. THAT is good customer service. Bite Squad should take note.