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My mobile tickets would not scan at the door I was denied entry to the game. It was very unfortunate because I had spent time and money getting to the game. I also paid over $50 for both tickets and they didn't work.
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi There,
When tickets are denied and invalid at events, that is something we take very seriously. We want to make sure that we get this resolved for you. I have already reached out via email to make sure you are refunded for this issue and taken care of.
In the future if tickets do not work please call us at 888.506.4101 or use the chat feature in the app. Our guarantee is that we will get you replacements that are comparable or better or refund at 120% in instances like this!