Tahlia W.

I used Merry Maids for 8 months bi-weekly. My kitchen and master bathroom cabinets and never been wiped down. Until I inquired if it was an added service bc after months of no attention
( they desperately needed it) I was informed it was suppose to be done every time. I often would list random hot spots not to miss ( ie; bed headboard dusted, hallway vent dusted, dirt & dead bugs under son's window floor, a cobweb in a specific window, a random grimy food spot on the floor from toddler spill, etc) they would completely be ignored time and time again. The last few cleanings I spent so much time taking pics and having to send in the info. It was finally acknowledged and I was given a free cleaning the last time they came and yet STILL did not do any of the mentioned small cleaning spots nor my outside cabinet areas. When I wrote in to let the staff know none of the areas pictured above were even touched, they answered with "It was Free". Free bc they did not do what they were suppose to cover and still didn't cover those areas, made no sense! Unfortunately I had no choice but to cancel the service after this, they didn't care either