Tabitha W.

I needed to place a last minute Sympathy arrangement to be delivered to a funeral for the next day and flowershopping.com could accommodate. Sweet! I placed the order for rush delivery before 12 the next day. I called yesterday to confirm the order was delivered. A CSR took my info and said execs would be getting back to me with delivery confirmation. I never received a call back. I called again and was placed on hold forever. The automated system tells you that if you don't hear from them the delivery was fine and you will receive an email confirmation after the drivers turn in their logs. This never happened. I called to follow up this morning and was placed on hold forever again. The rep told me he is unable to get in touch with the florist who did the delivery to receive confirmation (!). I finally receive a call back and the rep had a major attitude but confirmed the flowers were delivered as requested.