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T A.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Relationships

Member since January 2021

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1 Review by T

1/2/21
Verified purchase

eharmony.ca won't refund Candians...
I feel others should be aware of their bias towards Canadians.

As a proud Canadian, I feel all Canadians should know so that no other Canadian gets blindsided by eharmony.ca.

You should all know the truth before signing up with eharmony.ca.

I want to start off by saying, I really believed all the commercials about eharmony, of what a great dating site it was and how every 14 minutes someone finds their love match. It seemed to have a great reputation but unfortunately I was greatly disappointed by the truth about their site.

I signed up to eharmony.ca (not. Com) as I live in Canada. Yes it was expensive even with their so called "rebate" but I figured I owe it to myself as I'm truly looking for love.

Sadly, I quickly realized that there are limited options on this site, about 5 men matched my search criteria which wasn't extravagant to say the least (my search criteria was a very average ask).

I read their cancellation policy and it states that within the first 3 days if you cancel, you will get a fully refund. As it was the third day, I wrote them an email as it says to do on their site and asked for one. A customer service representative wrote me back to inform me as I'm Canadian I'm not entitled to the full refund. But as stated in section 12. C of their cancellation policy within the 3 days with s premium membership which is what I purchased, I'm supposed to be fully refunded (which is not marked in that section that only Canadians won't get their money back).

Such discrimination against Canadian clients like myself and many others I'm sure who were never granted their fully refund or any refund of any kind.

Canadians DO NOT sign up for eharmony.ca! It's false advertisement, with matches they don't have for you and you won't get any of your money back as stated would in their policy in section 12. C.

Canadians it is better to try match.com, Bumble, or any other site that actually has matches available without ripping you off, price and quality wise.

Canadian beware of eharmony.ca as we don't have equal right as their other clients in the states do. In 2021 that's really backwards thinking. Now you know all you need to know about eharmony.ca. Extremely
Limited matches, high membership price and no refund. Don't waste your money!
Avoid at your cost fellow Canadians.

Tip for consumers:
Canadians do NOT sign up to eharmony.ca!
Extremely limited matches, expensive membership price and no refund.

Service
Value
Quality

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