Developed in part with a grant from
the National Science Foundation

Member since January 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 59

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by SY

Lazada.sg

Lazada.sg

1/9/19
I bought an Iphone XS from lazada in december, and while delivery was prompt and smooth, I realised that my phone had a slight glue stain at the back and requested for a refund since it was unsightly, and if i had to pay over $1000 for something i would want it to be close to perfect. lazada approved of my request and took my phone back for reevaluation, but refused to grant me a replacement even though the problem is clearly there. My question is: if they were not willing to grant me a replacement in the first place why collect my phone back and waste my time? I have clearly said that it was the only defect FROM THE START so its not like they didn't know or that i deceived them. Moreover, their resolution officers are incredibly unhelpful, and they always seem to give the same few standard responses, as if they didn't even read my followup emails. I am incredibly disappointed and angry, and I will not purchase from lazada again.

SY Has Earned 1 Vote

Sy W.'s review of Lazada.sg earned a Very Helpful vote

SY hasn’t received any thanks yous.

SY doesn’t have any fans yet.

SY isn’t following anybody yet.

Similar Reviewers on Sitejabber

waynec204
11/13/19

11/11/2019 I buy one item ROG strix fusion gaming headset on Lazada I done order and payment I...

lorenes9
10/11/19

I used to love the usability of Redmart - such a simple and pleasurable interface. I've been a...