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Sylvie D.

Contributor Level

Total Points
82

1 Review by Sylvie

  • DHgate

4/21/17
Verified purchase

In February 2017 i ordered the Vintage Red rose princess bedding set 4 pcs queen size. On March 1st your company took $110.01 from my credit account. Nedless to say that on line that beddong set is $81.00 - in March i received the bedskirt. After a week i wrote to asking how come i had not receive the bedding set ( comforter and 2 pillow cases) which i never got an answer. I wrote to you almost 2 tomes a week with no answer. I did call my lawyer and he is waiting on my decision to pursue. What i want is either you ship me my comforter with 2 pillow cases or you reimburse me $110.01. I also want to know how come o -line this bedding set is $81.00 and i paid $110.01. Please respond as quickly as possible so we can rectify this sotuation.

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DHgate C. – DHgate Rep

Hi Sylvie,

Thank you. We checked on your order and we happen to notice that the payment has already been released to the seller. Please continue to communicate with the seller regarding this. We also checked on your messages and we noticed that the seller has sent you a message in your DHgate inbox regarding your issue.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com.

Regards,

Samantha
Customer Service Center
DHgate.com

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