I was a bit nervous about using this service at first. However I was able to use there shop for me service and mail out service successfully. Keep in mind that its a mail forwarding service, NOT a cost saving service. Allows canadians such as myself to purchase stuff I wouldn't normally be able to from the USA as the shipper may choose to not ship to canada. Do your research on what planet express can forward for you. Like any mail service. You can't import/export goods that aren't allowed or are illegal. Its on you to do your research. I was really happy to be able to get items from sites such as Mercari. Thank you Planet Express!