I ordered a "guitar rug" for my grandson's birthday on 01/05/2020. I received it in the mail today, 01/30/2020. The "rug" was shipped to me in an envelope, size 10" x 11". I opened the envelope and found the so called "rug" folded up in a square. Kaylee and Tepid advertised what I ordered as "Guitar HM*******TM Round Carpet - 3 ft." This is NOT A CARPET. I have bought bath mats at WalMart that were more of "carpets" than this piece of crap. Their return policy states:"Return Policy
Our return policy lasts 30 days only. If 30 days have gone by since your purchase, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We only replace items if they are defective or damaged." SO - in other words - they do not refund for crappy merchandise.
Thanks for leaving your review with us! We are working hard to bring back our most loved products back in stock while also coming up with new products and accessories to fit the needs of our customers! We are SO delighted to hear you are loving our products and anxious to get these back. We recommend keeping a look out on our website for any updates and changes!