I bought a king size bed and it was faulty as the he springs were broken, beds.co.uk replaced it after a long battle. The new mattress has the same problem, only having the mattress. Week. We are still on n the process of getting a replacement. This new battle has been going on for 2 months now and it's still not been sorted out. And as for supplying images of the broken springs we would have to take the mattress to hospital to have an X-ray... never use this website to buy anything or you'll be in for months of tooting a frowing.