SY F.

Here's a problem with the sharing economy that doesn't involve lobbying groups and law suits over labor and fee dodging: Flightcar is pissing off it's customers who were big proponents. My Acura TL was totaled while it was being rented to Flightcar on 9/2, I returned from my trip on 9/9 to pick up my car and was given no notice. That's 1 week since the week. In fact, they even tried to lie about what happened to my car saying they accidentally extended the rental. After pressing them for info, they admitted it was in a tow yard but insisted they had no other information. I found out after receiving a letter from the police department that it was involved in a hit and run. Since then, I've gotten the run around, getting pushed to different people, and received not a single cent of reimbursement for my car nor rental car I've needed since my car was totaled. It's now over 6 weeks and counting. People I've dealt with suddenly gets fired, and I can't get anyone to call me back. This is the type of company Flightcar is if anything goes wrong. Completely not worth the risk! Maybe this startup should focus on taking care not to turn their advocates into their critics, and maybe the investors should pay some attention to how the company is being run.