I had ordered LV shoes with them. I received the consignment in 10days. When I opened the box, to my shock I saw some fake cheap shoes with different pattern to what I had ordered. I called them immediately and told them what is in the box. They agreed for replacement and get the shoes picked up for replacement. That's it. After that they never answered my calls and neither replied for any watsup msgs. I had no options as I had already made the full payment. Later I started calling from other numbers. They kept on giving me new dates for replacement and finally I received it after two months the correct pattern of shoes what I ordered but off course the cheap and duplicate one. I have gifted it to our apartment watchman.
So please do not fall in this trap. I am also planning to lodge a complain with the commissioner of police soon.