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You need wait days for the support team to reply to your request and they can cancel our account anytime without mentioning anything not even an email and it happens when ever you receive a account and you don't when you will get refund the money of your account and they don't even review the account again it can be a mistake from them. So paypal is better than payonneer even if it charged some more money there will not be any delay and their support is good.
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Dear Payoneer Management, I hope this message finds you well. I am writing to express my deep...
Hello Syed,
We apologize that you did not have a pleasant customer experience.
Please be advised that any requests sent in via email are subject to varying response times. If you leave a request through email, in our customer care queue, please expect to wait anywhere from 3 to 5 business days for a response (Saturdays and Sundays not included). This is the reason we advise clients to give our customer care center a call. You will be provided with a solution and if your case needed to be transferred, rest assured, it will. We are sorry that your account was cancelled. Our accounts team, whose in charge of reviewing the account, have to follow strict guidelines established by the US government. If you account was closed, they will mostly likely have sent you an email regarding the reason as to why. If you have not received that confirmation, please send us a private message, so we can discuss your case in detail.
We thank you for leaving an honest review.
Best,
The Payoneer Team