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Swetha C.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since May 2018

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2 Reviews by Swetha

I made a big mistake of purchasing YuppTV monthly subscription for my parents who were visiting and the subscription started on Sept 14th, 2018. I took the monthly one because I thought I can cancel it anytime when I don't need it. I used the online chat today requesting to cancel my subscription and the chat person said it will canceled by this month i.e. Nov 30th. So basically I'm forced to pay a full subscription for another month but services will be provided for half the time. The customer service person didn't give any valid reason but just a blunt message that if he raises cancellation request it will be end of the month. And a very nice thank you message for simply cheating customers. I would never recommend anyone to use YuppTv. I will make sure I share this all my friends on social network.
I made a HUGE mistake of ordering for the first time from the supposedly prestigious I unfortunately placed the same order twice which is likely to open sometimes. I called them right away requesting them to cancel one of the duplicate orders. Today was the 5th time I called customer care and every time they assure me that they will be canceling the order and that the request for cancellation didn't get through properly. How many times can a cancellation request go wrong? unless Kate spade has employed retarded customer care employees. I'm still waiting for one of the orders to be cancelled. If it doesn't happen Kate Spade will loose a customer forever and I will make sure I post this on facebook to let people know how fraudulent the company is.

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