Sweeka S.’s Reviews of LightInTheBox & more

Sweeka's Profile

Review 1
First Reviews
0
Votes 5
Thank Yous 0
Fans 0
Profile Views

1,235

Contributor Level

Total Points

Wholesale Clothing

12/7/16

I placed my order and paid for it on 29th November 2016, I was given a delivery time frame of 3- business days. It is now the 7th December and I have not received my items which I needed to receive by now for my office Christmas party tomorrow.

Can somebody get back to me asap as this is my first time ordering from this site and I have not received any communication suggesting that my delivery will be late.

Comments (0)
1.6M Views

Helpful (5)

Thank you

LightInTheBox F. – LightInTheBox Rep Over a year old

Dear Customer,

We sincerely apologize for the inconvenience. We are really sorry but you may misunderstand our order procedure. Please note the 3-5 business days is only for shipping via Expedited Shipping, which not including the processing time for the item. The Total Delivery Time consists of processing time and shipping time TWO parts. You can see the processing time for your item on the product page above the "Add to Cart" button.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14056199

Sincerely,
LightInTheBox Customer Service