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S W.

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Experience: Clothing & Fashion

Member since April 2018

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1 Review by S


Constant miscommunication and lack of follow-up from them meant that they had my boots several weeks without any contact, then on receipt the agreed work had not been done. Complained to the owner and was given the option to send back for the work to be done correctly this time and expedited (5 day service). 2 weeks, a few more emails and phonecalls later I find they haven't been touched but are next on the list and are miraculously ready the next day... What seemed a professional set up at first has been a huge disappointment, poor service and the whole winter season has been and gone without use of the boots. The service is not cheap either. Avoid.

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