We paid for an inspection of items listed by PPL Motorhomes to be noted as working or not working at time of final pre-purchase review with the customer. The list provided by PPL included measuring the refrigerator and freezer temperatures, which was not done by our reviewer. This final inspection process can be overwhelming to the new owner as it reviews the entire workings of the trailer. This is the first weekend we will have the opportunity to use our new-to-us travel trailer and the refrigerator does not work, plus it is missing one of the handles for the sewer lines. This is unacceptable business practice.