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S W.

1
Level 1 Contributor

Contributor Level

Total Points
246

3 Reviews by S

  • Shopbop

3/18/22
Verified purchase

For moral reasons I'm one of those people who boycotts Amaz*n and haven't bought anything from them in like a decade because of their awful labor practices. Despite this, even though I think Shopbop is technically owned by Amaz*n, I can't keep myself away. Their selection is always top quality stuff, and if you wait long enough and keep checking back you can get these gorgeous designer items for a fraction of their original price as they're always having really great sales.

Service
Value
Shipping
Returns
Quality
  • Neiman Marcus

3/18/22
Verified purchase

It took more than 2 weeks for the item to even ship out of their warehouse, let alone be received by the shipping company, in spite of their 5-7 days delivery boasted on their website. I didn't receive the item meant to be a gift in time for my friend's birthday, when I could have just bought it elsewhere if NM were more upfront about their true shipping times.

Shipping
Quality
  • The RealReal

3/18/22
Verified purchase

Obviously the draw to the site is its huge selection you can't find anywhere else, but beware if you live outside the USA. Everywhere on the site says returns are $12, but this does not apply to international buyers. You have to ship the item back yourself and do not get reimbursed for any of the costs, and you have to apply to the federal government yourself if you want to get your import fees paid back. Especially if you're looking to buy cheaper items, the cost of returns on the individual may in some cases be higher than the item itself. On top of that, they do not disclose all defects/damage on the item in the description online, and even when I returned an item citing undisclosed damage, they put the item back up on the site without reviewing and adding the obvious damage I noted.

Value
Shipping
Returns
Quality

S Has Earned 6 Votes

S W.'s review of The RealReal earned 2 Very Helpful votes

S W.'s review of Neiman Marcus earned 2 Very Helpful votes

S W.'s review of Shopbop earned 2 Very Helpful votes

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