The company has been cutting on back higher end designers for a while now and is removing their unlimited option which distinguished them from all the other competitors, replacing it with a more expensive and limiting monthly option. That said, if half hearted, boiler plate apologies for bad service and drastic service changes are your jam, Rent the Runway might still be for you!
Tip for consumers: Just...don’t. There are tons of other companies banking on this massive faux pas that RTR has made. Just do your research and find something better.
Products used: Monthly unlimited until it was canceled and replaced with a more expensive plan.