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Svetlana K.

1 Level 1 Contributor
  • 3 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since October 2015

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3 Reviews by Svetlana

I recently booked one of the offers for a holiday in thw Cotswolds as advertised on Groupon and the process was easy and quick. I am now looking forward to a weekend break and commend the great offers and value that Groupon offers.
I ordered a Maxi dress from the site on 05/10/15 for a friends birthday and it still hasn't arrived! I called up the customer services number and was asked to hold while they check the status of my order. I requested a refund despite informing my order number and was later informed it had been dispatched and should arrive in 2-3 working days. I checked my bank and £300 has been debited from my account and still no update on the delivery. I am extremely disappointed that I haven't received my dress and that my account has been debited. Please do yourself a favour and do not order from this company. The products are expensive and its simply not worth the hassle. I will need to call up the customer services number again and now request a full refund.
I ordered the Atela Bodycon Dress on 9/09/15 and it arrived next day beautifully packed and was the perfect size. I loved it so much and received numerous compliments. I was at first hesitant to order because I was not sure if it would be the correct size so I called the customer services number and they were extremely helpful and informed me on the exact dimensions of the dress. I commend their customer service and collection and hope to order a few more items for the party season.

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