I ordered a Maxi dress from the site on 05/10/15 for a friends birthday and it still hasn't arrived! I called up the customer services number and was asked to hold while they check the status of my order. I requested a refund despite informing my order number and was later informed it had been dispatched and should arrive in 2-3 working days. I checked my bank and £300 has been debited from my account and still no update on the delivery. I am extremely disappointed that I haven't received my dress and that my account has been debited. Please do yourself a favour and do not order from this company. The products are expensive and its simply not worth the hassle. I will need to call up the customer services number again and now request a full refund.