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Svetlana D.

  • 2 Reviews
  • 15 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Clothing & Fashion

Member since February 2013

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    279

Review Distribution

2 Reviews by Svetlana

6/30/20

Placed my order. Get a wrong item a couple of months later.
Contacted them about it.
They asked for pictures.
I provided.
Their response was "we sent you a correct item".
I m speechless.
Stay away!

3/18/13

Mixed feelings about my experience.
I placed my order and never got the item i paid for.

When I asked for refund (few weeks past advertised delivery date) they pointed to small-print in their terms of service that said they don't have to deliver anything in time and that their customer is subject to 10% penalty if the order is cancelled before 51 days after the order date, no matter what delivery time they promised.
And yes, i received a partial refund from the business (less 10%).
However, later on i was contacted by a business owner asking to remove my review that i posted on google wallet.
I pointed out that i was not a satisfied customer, because i was charged 10% of my money for nothing since they never demonstrated any steps towards actually fulfilling my order.
The owner suggested refund the balance of the money if i remove my review from google wallet.

So, since i got my money back (total amount) i changed this review to be accurate, and i gave them 2 stars, but i do not feel that i would trust this particular business again and definitely would not recommend this business to anyone.

Svetlana Has Earned 15 Votes

Svetlana D.'s review of Watches-Swiss earned 14 Very Helpful votes

Svetlana D.'s review of Play With Me earned a Very Helpful vote

Svetlana hasn’t received any thanks yous.

Svetlana doesn’t have any fans yet.

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