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I ordered an expensive drone.
- Day After ordering the drone was 20 EUR cheaper
- my order was stuck at Belgian custom for 3 weeks, had to pay 32 EUR extra
- there was no manual in the box
- the camera of the drone was broke on a wire
After complaint they offered me 20 USD return or replacement for camera.
Sven G.'s review of Banggood earned 4 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Sven G,
We are sorry for any inconvenience we caused.We could return the price difference to you if the price was dropped off within 72 hours.And we are sorry for the customs thing, because we could not control that. About the manual, please check the details on the product page, there usually is a video on the product page to show how to operate it.If we missed the manual, please contact our customer service online see if we could send you a web version.If you have any problem, feel free to contact us: http://www.banggood.com/Contact-Us_hi111 Thank you so much!
Best regards,
Banggood Team