I received a delivery in late December on an expired credit card so I did not think it billed me but when I opened my credit card bill this weekend it was there. I called to get a refund and they refused. I spoke to three seperate people and no one would help me (except to give me another free box which I did not want since I called to cancel my account). They told me I would have to send in an email to have someone else "help" me. I have not been treated that badly in a long time... I guess customer service has no meaning to Blue Apron... I would not recommend them to anyone.