Suzy S.

Placed an order on August 7th. It is August 29th and still no wig. I have had to endure some of the most unprofessional and unsatisfactory email correspondences. After finally being sent a Fed Ex confirmation # today after 3 emails said my order had already been processed, i was sent a photo of a wig that looks like I could have bought it for $19.99 at a Halloween shop. I spent over $200 and I was offered a wig grip as a consolation. I am in disbelief that this has occurred. I have reported this business and await a refund. Below is the wig I ordered at 16 inches and then the pathetic photo they are sending out at 12 inches. The density IS SUPPOSED TO be the same so there should not be such a drastic difference.