I'm not very good about returning the items timely to the company and they continue to charge you their $59/month fee regardless of the value of the items. I really loved what they shipped me so I kept it for a while. Then I got busy and revisted returning the items 3 months later. After paying $60 X 4 = $240 they told me to keep the items I have to pay their normal price of $180. This totals $320 for items they would only have charged me $180. For. I feel that if they want my business, they should not charge me anything once the monthly fee exceed the cost of the items. It's highway robbery!