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If you want to cancel your membership, reading my live chat to request to cancel is what you will experience. They are relentless. And it took this Mia 20 minutes to reply to the livechat. Be firm. Do it on live chat if you're timid. It's easier to stand firm and ignore their plea for you to continue staying with them. She ended up canceling finally and I will see when or if I get charged again!
System
8:33 AM
Firstname: Suzee Lastname: Mellott IP Address: 24. 2. 19. 88 Email: *******@specializedhc.com Shipping: 2239 NW 82nd st Kansas City MO ******* Chat Reason: I would like to cancel my membership Contact ID: *******7547 -------------------------
Suzee
8:34 AM
I would like to cancel my subscription please
Suzee
8:34 AM
Hello?
Suzee
8:39 AM
I WOULD LIKE TO CANCEL MY MEMBERSHIP. ANSWERING ME WOULD BE POLITE AND PROPER CUSTOMER SERVICE.
Suzee
8:39 AM
WTF IS WRONG WITH YOU PEOPLE
Mia
8:40 AM
Hi Suzee!
Mia
8:40 AM
Thank you for contacting Fabkids.
My name is Mia. I will be your fashion consultant for today.
Suzee
8:41 AM
Great I want my membership canceled. Thanks
Mia
8:41 AM
We apologize for the inconvenience that this might have caused you. As we are having some slight technical difficulties.
Mia
8:41 AM
Were sorry to hear that you wish to cancel your VIP membership.
Mia
8:41 AM
I can certainly take care of that for you.
Suzee
8:41 AM
Rgeat
Suzee
8:41 AM
Great
Mia
8:41 AM
May I ask why youre canceling today?
Suzee
8:42 AM
Because I don't use it and the clothing quality is poor
Mia
8:42 AM
We strive to deliver the highest quality products at a value our members love. If for any reason youre not completely satisfied with your purchase, wed be happy to send you a replacement, or you can exchange it for another style.
Mia
8:42 AM
We can exchange merchandise up to 30 days from date of shipment for items that are in new, unused condition and have all of the original packaging intact.
Mia
8:42 AM
Merchandise can also be returned for store credit up to 30 days from shipment at no cost to you.
Suzee
8:43 AM
I just want to cancel
Mia
8:43 AM
Why not give your account a chance and utilize your remaining credits?
Mia
8:43 AM
Should you wish to have your VIP Membership a chance, we would glad to offer you a $5 credit that you that you may use on your future purchase.
Suzee
8:43 AM
PLEASE just cancel my membership Like I am requesting
Suzee
8:43 AM
I do not want it any more and do not want to be charged
Suzee
8:44 AM
Hello?
Tip for consumers:
* has better clothes- * is awesome and holds up WAY better than their clothes! Trust me!
*Store and brand name have been redacted by admin
Suzee L.'s review of FabKids earned 3 Very Helpful votes
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Empty.
I received an inaccurate charge and have not I ordered anything in a while or worth that amount.
Hello Suzee,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.
Best,
Samar