Suzanne S.

I personally really enjoy having netspend. I have had several times where my account has been hacked. Netspend has made it right every single time. I would not have known right away if it weren't for them flagging my account. They really do pay attention to what is right on my account and what is not. They have always reimbursed me when my account has been hacked. Just today I had a company charge me the same thing twice. That company stated they could only see the one transaction. They asked for my bank to be on the line to verify. I got Netspend on the line and they verified that there were 2 of the same transaction. Netspend declined the 2nd transaction and refunded my money back immediately. I love that you get paid before the actual pay date. I don't like the fee for the ATM, as the ATM's charge a fee and then Netspend charges a fee. I love how even transactions that are pending have already come out of the available balance immediately. I have overdrawn several banks for this alone. All in all, I've had Netspend for 5 years and I don't plan on leaving them anytime soon!

I have been using Tempoe since the beginning of June using to Lease to Own option. I fully understand how it works, you have to make more than the minimum payment in order to have it paid off in 12 weeks. Well I call today to make my final payment of $121.21. The customer service rep was nice and friendly. I make my final payment, my stove is paid off! Then I get a text from my husband that we were charged twice and only had $1 left in our account. I double check our account, and sure enough I was charged $121.21 twice. I immediately call Tempoe to get it figured out. They state that they can only see 1 payment made. I can see by my bank account that I was charged twice. The guy puts me on hold and talks to his supervisor. They want my bank on the line to see if they can see 2 payments. What do you know, of course my bank can see the 2 payments. Well long story short, I finally got reimbursed for the 2nd payment. After my bank is off the line, the guy tells me "oh, yeah we can see that there was 2 payments on there now." Pretty sure they tried to scam me of more money. Other than that, my stove is paid off within the 12 weeks! The lease to own option does work if you pay attention and have it paid off within 12 weeks, if not, that is when the interest comes in.