Suzanne P.

My sister, who gets confused by advertisements online, ordered a box of wine about 6 months ago, for my husband as a Thank you gift. After the first box she realized she was in a wine club and called and canceled the orders. We then got another box of wine after a couple months. At that time I called the 800# and they said OK yes we see your sister canceled. Now couple months later we received wine again. This time I was told my sister has to call. They have to have Fed Ex pick it up again. This Bad Company must have to pay a lot extra charges to FedEx if their customer service can't get it right.