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I bought a Large size jacket that was too small when i received it. I was told to send a picture with a measuring tape on it showing the measurements. It was smaller than the size chart, but the size chart states it could be + or - 4 cm, so it was within the size chart and my fault. Crazy!
Suzanne O.'s review of Milanoo earned 3 Very Helpful votes
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Dear Customer,
Thank you for choosing Milanoo.
We apologize for any inconvenience we caused.
Since it is a manual measurement, the physical size may be slightly different from the size chart (Apparel Products: ±4cm for the bust, waist and hip size, ±2 cm for the item length and the sleeves length and so on).
If the size you purchased is not suitable for you, please contact us to help you change the size.
Thank you for your understanding and cooperation!
Kind regards,
Milanoo Customer Service Team