I have had 17 boxes delivered to a family member attending law school, very few problems, on time. Suddenly week 18 and 19 the payment not going through. I called three times, verified with bank funds available, at Hello Fresh's insistence. Hello Fresh flips me off saying it's on my end. Asked for a supervisor to correct situation, supervisor refuses to speak with me. Customer Service reps have no information to give out and no one able to resolve issue. Very dissatisfied with company at this point.
We’re always working hard for your experience to be smooth and easy, and we are glad that you have had a great experience with our services. Thank you for being so supportive!