Suzanne C.

I was doing a search for Hoka sneakers and inadvertently wound up on their site I ordered three pair of sneakers that were advertised as closeouts and several weeks later when I asked where my shipment was they sent me tracking information. Instead of three pair of sneakers a tiny box arrived with a fake pair of the cheapest sunglasses I've ever seen. When I inquired they said that a third-party vendor screwed up and that The sneakers were all sold out despite the fact that I could go back on their site and put any one of the sneakers but they had available on the site in a cart. I brought this to their attention which they ignored and told me that they would refund 38% of my money which would cover the cost of the glasses that I did not order. I wrote back again and tell them that I wanted three pair of sneakers or a full refund. They wrote back and said that their final offer was 50% refund. This company is a total scam. They reinvent themselves over and over again with different addresses. Another nugget is that while the original purchase amount was 96.11 they charged my credit card 103.99