Sus W.

Honestly so disgusted and disappointed in this company. For anyone looking to spend on this company please take my advice and SAVE YOUR MONEY. I've ordered from Asos now twice and BOTH times my items have been "delayed" and I've received within 30+days from the day I bought it. Ridiculous. Normally I wouldn't even mind getting it at a delayed date, but when I originally made my recent purchase I noticed on the date of delivery that they stated "no later than", which like everyone else I assumed I was safe receiving it before my event especially how they emphasized the "no later than...". As I was expecting my package on the date, it never arrived. As an extremely frustrated customer that now has no outfit to wear on a very important day, I took to their live chat, and all their customer representative offered me was an insincere apology, and told me that they were able to do nothing about it(BOTH TIMES). I then asked them to send me some sort of proof that my package was sent on that day and they claimed they were unable to do that for me. As a customer and having this now twice happen to me, makes me wonder if this company even ships their packages on the date they say they do, because again I find this extremely ironic having the same exact thing now happen to me twice. The reason I'm so frustrated is because of how established this company claims they are, yet their delivery takes months. I've ordered *******@missguided *******@boohooofficial before and to my understanding when they send internationally (free at cost), they actually send the package no later than a week. After my last experience I know to never spend a penny on@asos, and will make sure to advise others not to as well!