Susin G.’s Reviews of Care.com & more

Susin's Profile

Reviews 2
First Reviews
0
Votes 3
Thank Yous 0
Fans 0
Profile Views

290

Contributor Level

Total Points

163

Care.com

Caregiving

“I did not appreciate all the nickel and diming”

7/15/22

Verified purchase

I did not appreciate all the nickel and diming. Very bad form.

Comments (0)
37.4K Views

Helpful (0)

Thank you

MemberCare -. – Care.com Rep Over a year old

Hi Susin,
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.

Graze

Meal Delivery

“Frustrating User Experience”

3/1/18

Verified purchase

Canceling the service remains a persistent problem! Ive tried ending my subscription for over 3 months and I still get billed, still receive snacks. I cant even customize my snacks anymore which makes it even more unpleasant. Im not happy! The site set up is not good and not geared for the customer but rather for them to prevent you from changing your mind. Not cool!

Thank you
Comments (0)
38.0K Views

Helpful (3)

Thank you

Michelle V. – Graze Rep Over a year old

Hi Susin,

Thanks for your review, I'm sorry to hear that you are having a less than great experience with our site.

You can view full cancellation instructions on our site here:

Www. Graze. Com/us/help/payments-and-cancellation/how-do-i-cancel-my-ongoing-subscription

Alternatively, please feel free to email the team at hi@graze.com. We'd be more than happy to help with this, alongside support with customizing your snacks.