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Susie R.

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1 Review by Susie

Adobe Systems

  • Adobe Systems

“Poor Customer Service, Difficult to Cancel”
7/22/19

I tried to cancel with Adobe back in January. They make the process so difficult, because they don't want to lose customers. I had asked to have it cancelled back in January, but noticed I was still getting charged monthly fees. They offered me other options and asked me why I'm cancelling. I told them I cancelled back in January, but they would not reimburse me for months despite me not using the products. They actually charged me a "$33 cancellation fee"! I would not recommend this company if you like to keep your money.

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