Susie R.

As a business owner for more decades than I care to admit... I've had the best service with Zibbet. As opposed to other online sites, ebay, Etsy and others, you can ACTUALLY "speak" with the owners of Zibbet. If you have a problem, only once, I had a customer who never paid for their order. I contacted admin and it was cleared up within 48 hours. (Zibbet is located in Australia and I in the US. Time difference.) That hasn't happened when I've contacted the admin of Etsy. I got their automatic reply and they never fixed the problem. The best thing I did was to leave Etsy. I pay for 2 premium stores at Zibbet and am looking forward to the launch of the new website. Because of my Zibbet stores I've received many custom orders in both of my stores.

Etsy is the worst! They have done as much as they can to destroy the quality of sellers that they host by allowing mass produced junk products from China or elsewhere. I know artisans on there, that have had their designs stolen and massed produced in China. I opened my Zibbet stores October 2013 when they announced that they were going to let mass produced products to be sold on Etsy. Yes I was one of the masses that left for Zibbet. In a couple of months of being on Zibbet, I made more sales and special orders than I did the years on Etsy. Etsy doesn't give a s**t if you complain to them. If you do, your stores will be booted off Etsy. They have become just like ebay. Tons of fees. When you need help and contact the admin for help, an autobot sends an email saying that they have received your email. Then they don't do anything. OH! Also don't forget that they will target individual stores and mess up the programing of the store just for giggles. That's what the CEO Chad used to do before he came to etsy.