Susie M.

I've been buying pet meds from California Pet Pharmacy for a few years. We were living in North Carolina when our vet recommended CPP for the best prices on our pet med needs. We usually purchase #100 Methimazole (thyroid med) tabs for our precious cat, Cleo.^^ We also purchase subcutaneous fluids for our other cat, Gizmo. Their prices are the best! Our new vet, here in Colorado, thought she could beat their prices, but quickly called me back & said CPP was the cheapest way to go! I order by phone and their customer service is friendly, efficient and they also contact our vet anytime it's needed for refills, etc. I'm so glad I found out about CPP. We've saved a lot of money!
*****Five Stars definitely! *****

My first (and last) experience with Wayfair. Their TV commercials and exposure on numerous HGTV shows makes Wayfair appear appealing & safe. They are not! I ordered six (6) Talavera Mexican tiles from Wayfair. They arrived on time & packed well. Except the tiles that arrived were the wrong size. Double checked my order to make sure I'd ordered the correct size. Yep I did! Ok, now the BAD news... Worse news begins. I emailed Wayfair explaining that they made a mistake & I wanted to return the tiles. I knew at this point I didn't have time for another mistake cuz tiles were for a fireplace project & contractor needed ASAP. So, I received a generic response from Wayfair that someone would be in contact with me, blah, blah, blah. NEVER heard from them. So, decided to initiate a return at website. So, I have to pay Wayfair twice the original ship cost to mail the tiles back--due to their mistake. I also chose "email me a return shipping label.
STILL HAVE NOT RECEIVED ONE EMAIL FROM THEM ADDRESSING MY/THEIR PROBLEM. IM JUST GOING TO find their address, send tiles back signature receipt required and then file a complaint with BBB and anyone else who will listen. These people are theives plain and simple. This was a costly mistake but I'm glad I didn't make a larger purchase. Not sure how this ripoff company can stay in business. NEVER EVER WAYFAIR AGAIN!