Susie J.’s Reviews of Retro Stage & more

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Clothing Other

11/19/19

I ordered a dress from the site and received a parcel from China with a dress that looked nothing like the picture. It is poor quality, saggy and the measures are not even the same as they advertise.

There are no labels on the dress and no way to track where it has been produced, which makes me worried that it has been produced using child labour. It is evident that they don't want the production place to be known.

I wanted to return the dress but they won't let me get a refund unless I pay for the return myself. The return costs the same as the dress and is not worth it.

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Candy L. – Retro Stage Rep Over a year old

Hi Susie,
Thank you for your message and so sorry to hear about the problem.
I failed to check out your order number with your name Susie, could you please provide your order number so that I can check for you soon?

If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree