Developed in part with a grant from
the National Science Foundation

Member since May 2017

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 51

Review Distribution

5 stars
1
4 stars
3 stars
2 stars
1 star

1 Review by Sush

iTech Deals

iTech Deals

5/4/17

I had ordered Bose refurbished headphones and when I received them I did not like the condition of it. I contacted customer service and Susan contacted me back and asked for more details. Once I sent the pictures of the headphones, Susan immediately sent me RMA number. Susan went above and beyond a normal support response and helped me out. As soon as I sent the tracking number of the return, she refunded the money. Clearly, iTechDeals showed how customer service can turn a negative experience into a positive one. Thank you!

Service
Returns

Sush hasn’t received any votes.

Sush hasn’t received any thanks yous.

Sush doesn’t have any fans yet.

Sush isn’t following anybody yet.

Similar Reviewers on Sitejabber

josephb460
4/17/19

Everyone makes mistakes. We all get a defective or wrong order from time to time. I just got...

stevez48
4/11/19

When the first shipment was lost, they promptly sent a replacement. One of the items was...