Spotify is fine when it works. In September (a month and a half ago) it gave me a blank screen except for the menu at the top. When I tried to click on my library or search the screen remained blank. I went on line to find no number to call and this problem is not listed in the array of "articles" provided for support help. I sent several messages via the "contact us" which was extremely cumbersome. I just canceled my account and it says they can't actually cancel it for another month probably to charge me the additional 9.99 even though my account has not worked since September. Poor customer support and the lack of ability to talk with anyone is unheard of today. The phone number on the visa bill was to a game show contest. STAY AWAY It's a scam