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Susan Z.

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1 Review by Susan

PersonalCreations

  • PersonalCreations

“Poor customer service.”
6/12/20

Ordered a graduation gift on May 13. Order said would be delivered by May 28 which would of been great because graduation was May 29. It is now June 12 and still nothing. I understand everything is delayed due to Covid but since the company is in Illinois and so am I this is way to Long. The bigger issue is they do not answer phones or return emails. Live chat also no response. Have tried everyday for 3 weeks and no response. Not even sure if they are still in business. What a way to make a graduation special. If they are not operating they should not take orders and at least be honest instead of ignoring customers.

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