I wish there is a way to give 0 stars.
Placed an order on 09/09 and so far on 09/24 nothing! Contact online twice and called customer service twice. All I got is they are experiencing a delay and sorry about that! Obviously I am not the only one who are experiencing this. Look at many of the other 1 star reviews! This is a store wide problem and they should clearly indicate on their website about this instead of the 3-5 days to ship nonsense! Also when I tried to cancel the order, they told me they can send a request but can't guarantee it will go through. Something is seriously wrong with their system!
I bought some fall clothes for my teens and the weather is getting cold. I am really worried that they won't be able to use them this year and next year they will be too small! Passed so many other good deals since the order, so so frustrating!
If you don't want to experience this, DO NOT buy online from Aeropostale ever!