Susan W.’s Reviews of InterweaveStore & more

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InterweaveStore

Craft Supplies

“Customer Service doesn't respond”

5/13/18

• Updated review

This is an update to my previous review. Interweave never answered any of my emails telling me what the issue was. They cancelled my order and refunded my payment. It would have been nice to get a response from them and perhaps an apology.

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“Customer Service doesn't respond”

4/27/18

• Previous review

I placed an order a week ago. At first the status was fulfillment, then it was changed to On Hold. I have not received any kind of communication from Interweave as to why my order is On Hold. My payment has been deducted from my bank account and I can't get answers to my emails as to what is going on with my order. In my last email to them, I asked them to cancel my order and refund my payment, if they were unwilling to tell me why my order was still on hold. They never did answer any of my emails. They cancelled the order and refunded my payment. I will not do business with them again.