susan t.

I had to order meds for my cat. I am happy to say that through excellent communication, the process was completed successfully. I am very pleased. I highly recommend this company

Ordered clothes on line as nearest store is over 100 miles away. Didn't know I had to pay postage but thought, this is the last time as they never used to. So a one off, £4.99. Got the parcel, no returns label, no invoice. Items did not fit. No printer to print out label so asked but no one to speak to. Thinking one would not come to me, I drove to store and instore was told they now do not take reurns to refund money. Over £170 between the 2 items. Only exchanges instore but didn't want to throw money away on what i didn't want. Came home and finally got return label only to find out I had to pay to return too! Took parcel to P. O. and was told to send safely to insure it it would cost £8 to send to them. Unbelievable. I hope this store rots. People wise up. We're just pawns to line their greedy pockets. Abominable way to treat the public.