Member since January 2019
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In the UK this travel company would not be allowed to trade. They give you a wonderful itinerary at the intitial contact, with all the hotels you request. You pay your initial deposit and bang...all change. Hotels are cancelled as the price is not favourable so accommodation is changed! I spent nine months of worry and stress over our holiday. I had to check the airline and all the hotels to ensure we had a booking. One hotel was even cancelled on the night we arrived and rebooked at a cheaper price. All rooms booked by the company were the cheapest the hotel had to offer. Our driver and car during our tour of Kerala were subcontracted out to another company and thanks to them our holiday was very good. The inclusions in the tour price of dance show, boat ride and massage were not honoured and we had to pay for them. If you are prepared to worry about your holiday and chase and chase Travel Binz and accept what they give you then fine! There are plenty of other companies who will do a far better job, they will communicate with you and let you know about tour. For me I want to be assured that what I see on the initial itinerary is what I will get! I will ever travel with this company again and recommend you look else where and do not think about travelling with them.
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