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Susan S.

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Experience: Food & Drink

Member since December 2018

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1 Review by Susan

Received an email with a supposed discount to reactivate my account. To get to the price you have to go through the order process, I was curious so I did. Price was $22 something for two meals, no great deal. So I cancelled my membership. That was November 23(that was the date I was told). Then yesterday my bank account was charged by Plated on December 2nd. I sent 3 emails and called first thing on Monday. I was told oh I am sorry, I can't refund your money because the order in in route. I said no it needs to be refunded because I did not order this. The employee from Plated would only say she would credit me for a future meal. I explained to her this was not ordered, we have just moved and I don't even have a working cook stove!!!
Don't let your curiosity take over from an email because this business is dishonest! I will be filing this as fraudulent charges with my bank and blocking this company from ever accessing my account.
I posted this on their Facebook site and they pulled it. Apparently they don't want true reviews unless they are good.

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